Terms of service
TERMS OF USE
OVERVIEW
This website is operated by Roomytown Ltd. Throughout the site, the terms "we", "us" and "our" refer to Roomytown Ltd.
Roomytown Ltd offers this website, including all information, tools and services available from this site, subject to your acceptance of these Terms of Service, together with any other policies referenced within them.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use our website or purchase our products.
Any new features or tools added to the store will also be subject to these Terms.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependants to use this website.
You must not use our products or website for any unlawful purpose or violate any applicable laws, including copyright laws.
You must not transmit any viruses or malicious code.
Any breach of these Terms may result in termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You understand that content you submit (excluding payment information) may be transferred over various networks.
Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service without our written permission.
SECTION 3 – ACCURACY OF INFORMATION
We aim to ensure that information on our website is accurate and up to date.
However, occasional errors may occur, and information should not be relied upon as the sole basis for making purchasing decisions.
We reserve the right to correct errors or update information at any time without prior notice.
SECTION 4 – PRICES AND PRODUCTS
Prices are subject to change without notice.
We reserve the right to modify or discontinue products at any time.
Certain products may only be available online and may have limited quantities.
Product colours may vary slightly depending on your screen settings.
All products are subject to availability.
SECTION 5 – ORDERS
We reserve the right to refuse or cancel any order.
This may include orders placed using the same customer account, payment method or shipping address where we reasonably believe fraud or misuse may be involved.
You agree to provide accurate billing and shipping information.
Please refer to our Shipping Policy and Returns Policy for further information.
SECTION 6 – THIRD-PARTY SERVICES
Our website may contain links to third-party websites or services.
We are not responsible for their content, accuracy or privacy practices.
Any dealings with third parties are solely between you and that third party.
SECTION 7 – CUSTOMER CONTENT
If you submit reviews, photographs, comments or other content, or tag @roomytown on social media, you grant us permission to use, reproduce and publish that content for marketing purposes unless you request otherwise.
You must only submit content that you own or have permission to use.
SECTION 8 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 9 – ERRORS AND OMISSIONS
Occasionally there may be typographical errors or inaccuracies relating to product descriptions, pricing, promotions, delivery times or availability.
We reserve the right to correct these errors and cancel orders where necessary.
SECTION 10 – PROHIBITED USES
You may not use this website:
- for unlawful purposes;
- to infringe intellectual property rights;
- to upload malicious software;
- to interfere with the operation or security of the website;
- to harass or abuse others;
- to collect personal information without permission.
We reserve the right to terminate access for any prohibited use.
SECTION 11 – DISCLAIMER OF WARRANTIES
Our website and products are provided on an "as available" basis.
While we take reasonable care to provide accurate information and quality products, we cannot guarantee uninterrupted access or that the website will always be error-free.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
SECTION 12 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Roomytown Ltd shall not be liable for indirect or consequential losses arising from the use of our website or products.
Nothing in these Terms limits or excludes liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation; or
- any liability that cannot legally be excluded.
SECTION 13 – INDEMNITY
You agree to indemnify and hold harmless Roomytown Ltd from claims arising from your breach of these Terms or misuse of the website.
SECTION 14 – SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force.
SECTION 15 – TERMINATION
These Terms remain effective until terminated by either you or us.
We may suspend or terminate access to the website if these Terms are breached.
SECTION 16 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Returns Policy and any other policies published on our website, constitute the entire agreement between you and Roomytown Ltd.
SECTION 17 – GOVERNING LAW
These Terms of Service are governed by the laws of England and Wales.
If you are a consumer residing outside the United Kingdom, including within the European Union, you will also benefit from any mandatory consumer protection rights that apply under the laws of your country of residence. Nothing in these Terms limits or excludes those rights.
SECTION 18 – CHANGES TO THESE TERMS
We may update these Terms from time to time.
Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.
SECTION 19 – CONTACT INFORMATION
Questions about these Terms of Service should be directed to:
Roomytown Ltd
Email: hello@roomytown.com
Website: www.roomytown.com
Last updated: 21 July 2026