Returns (UK Customers)

Because our art prints are made to order, we’re unable to offer returns or exchanges on these items.
If you’ve received the wrong print or your order arrives damaged, please get in touch with us via our contact form within 14 days of delivery and we’ll put it right for you.

For all other items, we’re happy to accept returns provided they are unused, unopened and in their original packaging. Please contact us first so we can provide you with the return address.
Kindly note that return shipping costs are the customer’s responsibility.

Damaged Goods

We take great care when packing your order, but on rare occasions items can be damaged in transit. If this happens, we’re so sorry! Please contact us via our contact form within 14 days of receiving your order so we can resolve it quickly for you.

When you get in touch, please include:

• A clear photo of the damaged item

• A photo of the outer packaging showing the damage

• Your order ID number

This information helps us find the best solution for you as fast as possible.

 

Right of Withdrawal (EU Customers)

If you are purchasing from within the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order without giving a reason, unless an exception applies under applicable consumer law.

To exercise your right of withdrawal, you can submit a cancellation request through your customer account or contact us using our contact form before returning your item.

Returned items must be sent back within 14 days of notifying us of your decision to withdraw.

Unless the item is faulty, incorrect or otherwise required by law, customers are responsible for the cost of returning the goods.

Refunds will be processed once the returned goods have been received and inspected.